To cancel an e-invoice, go to the Document Preview page > More > Click "Cancel E-invoice":
You will see the following pop-up:
Just select the cancellation reason, add remarks, and click "Cancel E-invoice".
That's it! your e-invoice has been successfully canceled. You will see that the E-invoice status has been changed to Cancelled under Invoice Summary > E-invoice & EWB Details:
That's it! If you still have questions, reach out to us at care@refrens.com OR drop a message on live chat support for quick assistance!
Additional Resources:
How to Generate E-invoices through Refrens? (India)
How to generate E-invoices for SEZ and Export? (India)
How to pass payment details to E-invoices? (India)
How to generate E-invoices for Credit and Debit Notes? (India)
How to Create GSP User Name and Password to Generate E-Invoices on Refrens? (India)
How to show IRN in a single line in documents? (India)
How to view e-invoice acknowledgment no. & date? (India)
How to enable signed QR codes in IRN generated documents? (India)
How to fetch & update E-invoice status of the invoices generated/canceled outside of Refrens? (India)